Apologising and Accepting Apologies - Conversation Practice
Practise apologising and accepting apologies through two model conversations at B2–C1 level. Key phrases are highlighted in the dialogues and collected below each example. Two prompts help learners create their own conversations.
What’s in the worksheet?
- Two model conversations
- Highlighted phrases in context
- Key phrases below each dialogue
- Two prompts for pair practice
Repair a professional relationship through responsibility and concrete corrective action.
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A simple way to teach it
Before the lesson
Use the two model conversations and key-phrase lists on the single learner page; the final prompts are open-ended and need no fixed answer key.
- Identify how the missed update affected preparation and how distribution lists and calls prevent repetition.
- Read the unfair-comment model and distinguish private apology from correcting the public impression.
- Create either prompt exchange with two key phrases, acknowledgement of impact and an agreed next step.
Support and extension
Offer action/impact/repair/prevention notes. Extend by letting the recipient accept the apology while keeping a boundary; forgiveness is not obligatory.
Suggested approach. Adjust the pace and number of questions to suit your class.
