At a Hotel - Role Play
Check in, ask about hotel facilities and explain a room problem. An A2–B1 speaking lesson with useful phrases, two model conversations and three paired role-play scenarios.
What’s in the worksheet?
- Useful phrases for both speakers
- Two natural model conversations
- Three paired role-play scenarios
- Switch roles and practise again
Practise hotel enquiries and problem-solving about check-in, rooms, breakfast and luggage.
Worksheet preview
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Page 1 of 2 · A4 printable PDF
Page 2 of 2 · A4 printable PDF
A simple way to teach it
Before the lesson
Use both pages and private guest/receptionist cards. Preview included, reservation, luggage storage and unfamiliar charge.
- Read the check-in and window-problem models, identifying requests, checks and agreed follow-up.
- Role-play checkout and a breakfast-bag charge, a room request with conflicting budget and quietness needs, and arriving after breakfast closes.
- Confirm the option and any cost or collection time, then swap roles and change a requirement.
Support and extension
Support with a room/price/breakfast chart. Extend by explaining trade-offs without pressuring the guest; the quiet £95 room exceeds the £90 budget even before breakfast. Hotel prices and arrangements are fictional.
Suggested approach. Adjust the pace and number of questions to suit your class.
