Going Shopping - Role Play
Ask about sizes and prices, try on clothes and resolve a problem with a purchase. A B1–B2 speaking lesson with useful phrases, two extended model conversations and three paired role-play scenarios involving choices, clarification and negotiation.
What’s in the worksheet?
- Useful phrases for both speakers
- Two extended model conversations
- Three paired role-play scenarios
- Explain choices and negotiate a solution
Negotiate shopping alternatives when colour, price, availability and intended use conflict.
Worksheet preview
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Page 1 of 2 · A4 printable PDF
Page 2 of 2 · A4 printable PDF
A simple way to teach it
Before the lesson
Use both pages. Read the two model conversations before distributing the paired role cards; partners should see only their own instructions.
- Compare the jacket exchange and broken-backpack models: which preferences can each customer change?
- Role-play the urgent jacket exchange, backpack return and headphone gift, asking about budget and purpose before recommending anything.
- Summarise the chosen item, extra cost and any compromise; accepting a refund or making no purchase can be a successful outcome.
Support and extension
Allow keyword notes and the phrase bank, not a full script. Swap roles and change one constraint for a second round. Judge clarity and the agreed next step, not one prescribed dialogue; the service conditions are fictional.
Suggested approach. Adjust the pace and number of questions to suit your class.
