Going to the Bank - Role Play
Open an account, deposit cash and explain that a bank card is missing. A B1–B2 speaking lesson with useful phrases, two extended model conversations and three paired role-play scenarios involving choices, clarification and negotiation.
What’s in the worksheet?
- Useful phrases for both speakers
- Two extended model conversations
- Three paired role-play scenarios
- Explain choices and negotiate a solution
Clarify bank services and payment concerns without treating uncertain information as confirmed.
Worksheet preview
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Page 1 of 2 · A4 printable PDF
Page 2 of 2 · A4 printable PDF
A simple way to teach it
Before the lesson
Use both pages. Read the two model conversations before distributing the paired role cards; partners should see only their own instructions.
- Read the account-opening and payment models; distinguish a pending entry from a completed transaction.
- Practise proof-of-address checks, an unfamiliar payment and a replacement card needed before travel.
- Confirm the next check or appointment and explain what is not yet guaranteed.
Support and extension
Use invented account details and never real PINs. Support with a known/needs checking chart. Extend with document or timing questions; fictional banking communication is not financial advice.
Suggested approach. Adjust the pace and number of questions to suit your class.
