Going Shopping - Role Play
Ask about sizes and prices, try on clothes and resolve a problem with a purchase. An A2–B1 speaking lesson with useful phrases, two model conversations and three paired role-play scenarios.
What’s in the worksheet?
- Useful phrases for both speakers
- Two natural model conversations
- Three paired role-play scenarios
- Switch roles and practise again
Practise asking for help, checking sizes and prices, choosing within a budget, and explaining a faulty purchase. Partners have different information, so they need to ask questions and respond to options rather than read a shared script.
Worksheet preview
Open PDF ↗A simple way to teach it
Before the lesson
Print page 1 as the shared language reference. Cut or fold the paired cards on page 2 so each learner sees only their own role. Review pounds, clothing sizes, receipt, replacement and refund before starting.
- Read the jacket and headphones model conversations in pairs. Identify how the customer gives details and how the assistant offers an alternative.
- Allow 2–3 minutes to prepare and 3–4 minutes to speak for a scenario. In the T-shirt task, check that the customer considers both size and budget; in the gift task, have pairs calculate the total.
- Ask pairs to report their decision and one useful phrase. Swap roles and repeat with a changed size, budget or product, as suggested on the cards.
Support and extension
At A2, keep the phrase boxes available and start with the T-shirt scenario. At B1, try the headphones problem without reading the models during the exchange. There is no single correct outcome: check that the decision fits the card information and both speakers contribute.
Suggested approach. Adjust the pace and number of questions to suit your class.




