Going to the Post Office - Role Play
Send a parcel, compare delivery options and ask about tracking. An A2–B1 speaking lesson with useful phrases, two model conversations and three paired role-play scenarios.
What’s in the worksheet?
- Useful phrases for both speakers
- Two natural model conversations
- Three paired role-play scenarios
- Switch roles and practise again
Practise comparing postal options, checking a parcel's status and choosing suitable packaging.
Worksheet preview
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Page 1 of 2 · A4 printable PDF
Page 2 of 2 · A4 printable PDF
A simple way to teach it
Before the lesson
Print both pages and keep customer/clerk cards separate. Preview tracking, recipient, held for collection and estimated delivery.
- Read the birthday-parcel and delivery-check models, noticing that estimates differ from guarantees.
- Role-play the important letter, missing parcel and box for a book and mug; compare deadline, budget, tracking and wrapping space.
- Confirm the service, collection next step or packaging total, then swap roles and alter one detail.
Support and extension
Give A2 learners a price/time chart and question stems; extend with a reason for the final choice. The £4 medium box plus £1 tape fits the £6 packaging budget. All delivery times are fictional estimates, not promises.
Suggested approach. Adjust the pace and number of questions to suit your class.
